Privacy Policy

This Privacy Policy outlines the privacy practices for the services offered by Pixelview.io, which is the marketing name used by Cinecode OU, the legal entity operating these services. This policy applies wherever it is displayed or referenced. Your use of Pixelview.io’s Services is subject to our Terms of Service, which incorporates this Privacy Policy by reference. Terms used in this Policy without definition have the meanings ascribed to them in the Terms of Service.

What This Privacy Policy Covers

This Privacy Policy details how we handle personal information that we collect when you access or use our Services. “Personal information” is defined as any information that identifies or relates to a specific individual or, when combined with other information, could be used to identify an individual. This includes terms such as “personally identifiable information” or similar terms as defined by applicable data privacy laws, rules, or regulations. This Privacy Policy does not govern the practices of entities that Cinecode OU does not own or control, nor the actions of individuals that Cinecode OU does not employ or manage.

This Privacy Policy explains how Pixelview.io (also referred to as “we,” “us,” or “our”), which solely refers to Cinecode OU, utilizes your personal information

What information does Pixelview.io collect about me?

Categories of personal information

When you purchase, register, or use our Services, or contact us for support or other offerings, Pixelview.io collects information that identifies you. This includes identifiers and contact information, such as:

  • Name;

  • Email address;

  • City;

  • Country;

Commercial and transaction information, such as:

  • Payment/billing information (payment card type, last 4 digits of payment card, billing address, and contact information);

  • Purchase history;

  • Consumer profiles;

  • Content (e.g., documents, photos, videos, activity logs, direct feedback from you, and metadata about your content) which is sent or received using any online features which is stored on servers belonging to Pixelview.io or its parent company;

  • Content of and information provided through customer support communications;

Professional, education, or other demographic information, such as:

  • Company name;

  • Title or occupation;

  • Job function or expertise;

  • Company details, such as the size, industry, and other information about the company where a user may work (when the user has provided the company name);

Analytics or other electronic network activity, such as:

  • IP address, browser, domain server, mobile device ID, and non-identifiable request IDs:

  • Use and navigation of Services (collected through cookies and similar technologies), referring webpage or source through which you accessed the Services.

Inferred information

To help keep our databases current and to provide you the most relevant content and experiences, we may infer or generate information based on the information we collect or combine information provided by you with information from third party sources, in accordance with applicable law. For example, we may profile user attributes or create profiles reflecting user behavior. We may also infer, generate, or collect and receive information from third parties, including partners, and from publicly accessible sources, for purposes that include to detect, prevent, or otherwise address fraudulent, deceptive, or illegal activity, misuse of our Services and Software, security or technical issues, as well as to protect against harm to the rights, property or safety of Pixelview.io and Adobe employees, uses, children, or the public.

Categories of Sources of personal information

We collect Personal information about you from the following categories of sources:

  • Personal information you provide directly to us, such as on a form, via a browser or mobile-based chat session, via email or telephone, etc. or create an account and use our interactive tools and services.

  • Personal information we automatically or programmatically collect or generate from your access to and use of Pixelview.io websites, products, or services including our mobile application and any software we make available to you.

  • Personal information we infer or generate from your access to and use of our websites, products, or services, such as your approximate location (such as your IP address), likely preferences or other characteristics

How We Disclose Your Personal Information

We disclose your personal information to the categories of service providers and other parties listed in this section.

  • Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include:

  • Amazon Web Services, Paddle.com, Clouvider, Cloudflare, Daily.co, Twilio, Upcloud, Hubspot, PostHog, Google.

  • Advertising Partners. These parties help us market our services and provide you with other offers that may be of interest to you. They include:

  • Business Partners. These parties partner with us in offering various services and include businesses that you have a relationship with.

  • Parties You Authorize, Access, or Authenticate.

Business Transfers

All of your personal information that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

Deidentified and Aggregated Data

We may create aggregated, de-identified, or anonymized data from the personal information we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and disclose it to third parties for our lawful business purposes, including to analyze, build, and improve the Services and promote our business, provided that we will not disclose such data in a manner that could identify you.

Cookies, Tracking Tools, and Advertising

The Services use cookies and similar technologies to collect usage information to provide you with a more personalized experience, improve our products and services, and in some cases, to tailor ads to your likely interests. To change your collection settings, click on “Cookie preferences.”

Cookies are small text files stored by your web browser when you use websites. You can control how websites use cookies by configuring your browser’s privacy settings (please refer to your browser’s help function to learn more about cookie controls). Note that if you disable cookies entirely, our website may not function properly.

Pixelview.io and the companies that help us run our business use cookies in several ways, such as:

  • Authenticating and identifying you on our websites so we can provide you the services you requested

  • Keeping track of any information you have provided to us

  • Providing you the Pixelview.io websites that you use

  • Remembering your preferences or where you left off in your use of a Pixelview.io website

  • Measuring your use of Pixelview.io websites so that we can improve them, tailor our websites to your likely interests, and conduct market research

  • Understanding your likely interests so we can provide you more relevant ads and content on non-Pixelview.io websites and in non-Pixelview.io apps

Web beacons and embedded scripts are other technologies that we use in our websites, as well as in some of our emails and ads. Web beacons (or “tags”) are bits of programming code included in web pages, emails, and ads that notify Pixelview.io (or the companies that help us run our business) when those web pages, emails, or ads have been viewed or clicked on.

Embedded scripts are bits of programming code included within some of our web pages that measure how you use those web pages, such as which links you click. We use this information to improve our websites, tailor our websites to your likely interests, conduct market research, and for anti-fraud monitoring purposes. You may be able to turn off scripting functionality, such as JavaScript, within your browser (please refer to your browser’s help function). Note that if you disable scripting functionality, some Pixelview.io websites may not function properly.

Your browser may also offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Currently, there is not an accepted standard on how companies should respond to web browsers’ “Do Not Track” signals. Accordingly, our Services do not currently recognize or respond to “Do Not Track” browser signals.

Information about Interest-Based Advertisements

We may serve advertisements, and allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including personal information) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of third parties.

What rights do I have regarding my personal information?

Under the law of some jurisdictions, you have certain rights with respect to your personal information. You may have the right to ask for a copy of your personal information; to correct, delete, or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine-readable format, and to ask us to port this information to another controller. You may be entitled to additional rights based on applicable data privacy laws in your jurisdiction.

These rights may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or which we need to defend claims against us. In some cases, we may also need you to provide us with additional information, which may include personal information, if necessary to verify your identity and the nature of your request. To exercise any of these rights, you can get in touch with us using the details set out below. You may also be able to access, correct, or delete some of your personal information by logging into your account.

Withdrawing consent or otherwise objecting to direct marketing

Pixelview.io and companies we hire to help market our Services on our behalf may use your information to provide you with information and offers related to Pixelview.io.

Where we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt out of direct marketing, or profiling we carry out for direct marketing, at any time by:

  • updating your preferences in your specific website or app accounts;

  • clicking on the unsubscribe link in the email footer;

  • connecting with us through our online support chat; or

  • contacting us using the details provided at the end of this privacy policy.

Data Security and Retention

We seek to protect your personal information from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of personal information and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanisms; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

We retain personal information about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. When you close your account, we begin deleting certain personal information that we no longer have a business reason to retain. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation.

Personal information of Children

As noted in the Terms of Service, we do not knowingly collect or solicit personal information about children under 13 years of age and our Services are not intended for minors under the age of 13. If you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided personal information to us, please contact us at hello@pixelview.io.

EU Data Subject Rights

In addition to the rights discussed above, you may have certain rights set forth below. For more information about these rights, or to submit a request, please email us at hello@pixelview.io.

  • Portability: You can ask for a copy of your personal information in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.

  • Objection: You can contact us to let us know that you object to the further use or disclosure of your personal information for certain purposes, such as for direct marketing purposes.

  • Restriction of Processing: You can ask us to restrict further processing of your personal information.

  • Right to File Complaint: If you have unresolved concerns, you have the right to report them to your local privacy regulator or data protection authority and, where applicable, you also have the right to lodge a complaint with Adobe Ireland's lead supervisory authority, the Irish Data Protection Commission.

Transfers of Personal information

The Services are hosted and operated in the United States (“U.S.”) through Pixelview.io and its service providers, but we also transfer personal information to all other countries in the world where our Services are available. We carry out these transfers in compliance with applicable laws – for example, by putting data transfer agreements in place to help protect your personal information. Where Pixelview.io transfers your personal information to a country that is not within the EEA and is not subject to a European Commission adequacy decision, we rely on one or more of the following legal mechanisms: European Commission approved Standard Contractual Clauses, and/or your consent in certain circumstances.

Contact. You may contact us at the following address: 

pixelview.io

hello@pixelview.io

Cinecode OU

Ahtri 12

10151 Tallinn

Estonia